Terms & Conditions
We are Lavish Little Style Limited (company number 10927429). We operate the following website www.lavishlittlestyle.com. These terms and conditions will apply between you and Lavish Little Style Limited, when you purchase an item from www.lavishlittlestyle.com. These terms do not affect your statutory rights.
Our registered office and main office address is 148 Lowtown, Pudsey, LS28 9AY.
Please read the following terms carefully and make sure you understand and agree before placing an order on the site. By placing an order on our site you confirm your acceptance of these terms.
Please note, we amend these terms from time to time, please check before ordering products in case there are any changes. If you do not agree with the terms and conditions set out below, you should not use or access the website.
If you have any queries relating to these conditions, you should contact our Customer Service team at info@lavishlittlestyle.com before placing your order.
We reserve the right to amend these terms at any time. These terms were last updated on 20th June 2023
Products on our site
The images of products on the site are for illustrative purposes only. We make every effort to present the colours accurately, however we cannot guarantee that your computer’s display of colours may not vary slightly from our images.
All sizes and measurements of items are approximates, we do present the size worn by the model in order to assist you in choosing the correct size.
Personalised items on our website are shown with an example name, in order to show how these items appear. These name's are no way associated or linked to any persons. We are free to supply any name example on these, unless the name is copyrighted.
We sell our products on a basis that they are for domestic use only. Please make sure to contact us for further information if you intend on using any items in a business or public environment. Items bought from our site and not for resale.
All of our orders are subject to acceptance and product availability. If an item is out of stock on the site, please allow 3-5 working days for it to be restocked.
All prices listed are correct at the time of entering the information; however, we reserve the right to change prices of any product at any time.
If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfil your order at this price. We shall be under no obligation to fulfil an order for a product that was advertised at an incorrect price. We shall give you the option of confirming the order at the correct price or if you so choose, to cancel the order altogether. If you cancel and have already paid for the goods in the circumstances described in this clause, we shall refund the full amount within 30 days of the date of order.
We provide a great deal of promotional offers. Discount codes cannot be used in conjunction with any other code or promotion.
The price of our items does not include delivery and exchange charges. You will be provided with various delivery options to choose from. You can also view these on our “Shipping Options” page for more information.
When placing an order, you are required to make sure all information you provide to us is correct.
When placing an order on our website, size charts must be considered prior to purchase. We offer various brands of which all contain different sizing, such as Spanish wear would be considered smaller, we would always recommend sizing up for these. We cannot as a company offer refunds or exchanges for any personalised items, that do not fit.
When using our site and/or placing an order you warrant that all details you provide are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product’s ordered.
It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will have their details passed onto the Police.
A confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, cost and usual delivery times. You must check all the details on the confirmation email are correct and contact us as soon as possible if any details are incorrect. If your order has not been accepted, we will endeavour to contact you to explain the reasons why.
Payment
At Lavish Little Style Limited you can make payments with the following options: PayPal, MasterCard and Vista credit cards.
Currently you can pay for items in the following currencies: Pound Sterling.
All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
When you submit an order to us, we will attempt to "authorise" the amount of your order with your bank or credit card provider. If the authorisation is successful the funds will be reserved against your payment card. Only when we actually despatch the goods will the funds be taken from your account.
All items ordered from the site remain our property until we receive full payment from you.
Delivery
Currently we offer a number of options of delivery during the order process. To get specific details of delivery please view our “Delivery” page to receive further information.
Our delivery charges are applied in addition to the price of the product you are purchasing from the site.
Our items are sent with a fully tracked service. This includes email updates of your parcels journey along with options if you are unable to retrieve this on the day specified. You must provide us with a complete and accurate delivery address. We cannot be help responsible for delivery of your order being sent to the wrong address or the wrong person as a result of you supplying us with an incomplete or inaccurate address. We cannot be liable if you are not home when signature of your parcel is required.
We make our best effort to deliver your order within the estimated time. However, please note during busy periods such as Christmas and bank holidays, delays will occasionally happen. We cannot be held responsible for delays due to the courier, our time scales are an estimation.
We are unable to deliver on public and bank holidays, Christmas Day, Boxing Day and New Year’s Day. Please allow extra time for orders made during this time.
We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.
Currently we offer one type of international shipping, however keep an eye out for further international options.
Returns
We hope you love every item you purchase from us. However we do offer a 14 days return policy where you can return any unused/unworn items, in their original packaging, with tags still attached, in a re-saleable condition.
Personalised Items, Made To Order Items, Socks, Bootees, Shoes, Tights. All hats must be returned unworn, with tags attached and in their original packaging. Any items returned to us on this list will be refused on arrival and returned to yourself along with a fee for the return price.
All returns must be returned in a saleable state, in the original packaging and labels attached. Any items returned without a label or in the original packaging will not be accepted for a return. Please refer to our terms and conditions for more information regarding this.
Exchanges:
Unfortunately we currently do not offer exchanges. If you wish to exchange your item for an alternative size, please return your order for a refund and reorder the required size on our website.
Returns Address:Lavish Little Style Baby
Unit 2C
Spence Mills
Mill Lane
Leeds
LS13 3HE
We recommend always sending your items with a signed for service.
If the order included free postage originally, this will be taken from the return.
If your item arrives by any chance faulty or defective please email us within 72 hours of receiving your items at the email address provided to discuss. Queries made after 72 hours cannot be investigated further unfortunately. We do quality check and photograph all items before sending out and any items returned as faulty will be checked thoroughly for tampering. If an item is faulty we will cover the delivery cost of returning the item to us.
If after 10 days of sending your parcel you have not heard from us, please contact us at
Please note we inspect and photograph all items before they are packaged and leave our premises, therefore if any items returned to us are found to have faults they will be highly inspected for tampering and wear. If we indicate an item has be tampered or worn we have the right to refuse the return.
We cannot be held responsible for items damaged during the laundry process. Each item label involves pictograms which advise on the required Laundry Process. Therefore no returns or refunds can be offered for damaged items during this process.
Disputes made after this timeframe, will not be accepted for a refund.
Returns Conditions:
Please be careful when trying on your items. We cannot accept returns on soiled items. Ensure all tags are intact and the item in original condition. All goods will be inspected on return. Unfortunately any items which are returned and are found to have make-up stains, fake tan stains, deodrant stains or any other stains on the garment cannot be refunded and will be sent back to yourself and you will be expected to pay for the delivery to do so.
Competitions
This applies to all competitions run across any of our social media accounts.
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The Promoter for this competition is Lavish Little Style Limited.
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No purchase necessary to enter the competition.
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This competition is open to people of the United Kingdom only.
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Entrants remain subject to the Instagram, Facebook and Twitter terms and conditions.
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The Promoter accepts no responsibility for any entries that are incomplete, illegible, corrupted, or fail to reach the Promoter by the relevant closing date for any reason. Entries via agents or third parties are invalid.
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To enter, entrants must follow the instructions on the competition post.
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The winner will be randomly selected and notified.
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The Promoter will use any data submitted by entrants only for the purposes of running the competition unless otherwise stated in the entry details. By entering this competition, all entrants consent to the use of their personal data by the Promoter for the purposes of the administration of this competition and any other purposes to which the entrant has consented.
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Participants reserve the right to withdraw their consent to such use of personal information at any time
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The Promoter excludes liability, to the fullest extent permitted by law for any loss or damage arising from or in connection with the Prize Draw or with the acceptance or possession of any Prize.
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Entry into the Prize Draw signifies acceptance of these terms and conditions.
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The Promoter reserves the right to amend the terms and conditions at any time.
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This Promotion is in no way sponsored, endorsed, or administered by or associated with Instagram. You acknowledge that all information and material that you submit to enter this Promotion is submitted to the Promoter and not Instagram and you agree that Instagram shall not be liable to you in any way in respect of this Promotion.
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These terms and conditions are governed in accordance with the laws of England and Wales.
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By entering the competition each entrant agrees to be bound by these terms and conditions.
Privacy
When you make purchase with us, we may collect the following personal data about you:
Your name, age and gender; your billing and delivery postal addresses, phone (including mobile phone) and e-mail details; where you have registered with us, any names added into our personalised fields on our website, your user name and password; your communication and shopping preferences; your browsing and shopping activities; your date of birth; your location; where you place an order with us, your payment card details, working with a PCI compliant partner
We may use this personal data for any of the following activities:
To maintain your account; to provide our goods and services to you and for associated purposes, including verifying your identity; names added into personalised fields to be added onto an item are used to advertise and showcase examples across our social media platforms and websites, to contact you (via post and / or e-mail) and with your consent about promotional offers and products and services which we think may interest you for customer satisfaction and market research activities; for crime, fraud prevention and related purposes.
We also process your payment card details for website purchases and, in certain instances, disclose your personal data to third party credit reference agencies for credit check purposes.
Lavish Little Style Limited will not disclose your telephone number or e-mail address to any third parties.
By purchasing from us, you agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, who may keep a record of that information.
PRIVACY STATEMENT
The following privacy policy sets out how “Lavish Little Style” uses, collects and protects any information that you provide us with (whether to just browse or to make a purchase) at the following website: www.lavishlittlestyle.com. By using the site, registering a account, interacting with us on social media and purchasing items from the site and third party platforms you are accepting and consenting to the terms of this policy.
Lavish Little Style is committed to ensure that your privacy is protected. Should we ask you to provide any certain information by which you can be identified when using our website, then you can assured that it will only be used in accordance with this privacy statement. We are registered as a data controller for the purposes of the Data Protection Act 1998 (“DPA’) and the General Data Proection Regulation (“GDPR”).
Lavish Little Style may chance/edit this policy from time to time by updating this page. We recommend you check this page regularly to ensure you are happy with any changes. This policy is effective from 23rd May 2018.
This does not apply to names provided into the personalisation fields in order to placed on items and/or garments.
INFORMATION WE COLLECT:
We may collect the following information:
- Full Name and title.
- Contact information including email address and phone numbers.
- Demographic information such as postcode, address, birthdays, preferences and interests.
- Information such as Name, date of birth and time of birth, through our personalisation fields on items.
WHAT WE DO WITH THE INFORMATION WE GATHER:
We require this information in order for the following reasons:
- To complete and dispatch orders.
- To keep internal records of accounts and for order processing purposes.
- To improve our products and services.
- To contact you for marketing purposes, this includes weekly emails of products and newsletters.
- To contact you by email, phone or mail or to send relevant documents regarding your account or orders.
- Advertise and present examples of garments using the names and information provided into the personsalition forms on items.
SECURITY:
We are committed to ensure that your information is secure. In order to prevent unauthorised access we have put in place suitable procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES:
A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
We do use traffic log cookies to identify which pages are being used. This helps us analyse data about our web page traffic and improve our website. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
CONTROLLING YOUR PERSONAL INFORMATION:
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill out a form on our website, look for the tick box that says you want to receive marketing emails from ourselves. If you do not wish too, simply do not click this box.
- When you receive marketing emails from our self, there is always an option at the bottom of every email to unsubscribe.
- When filling out a form on our website, any information you wish to not give, is your choice. However, please be advised if placing an order on our website, there is certain information we require in order to fulfil your order.
WHAT ARE YOUR RIGHTS?
Access
You have the write to ask us the following about our use of your information:
- The purpose of our use
- What type of information is used
- Who we share your information with
- How long we keep your information
- What rights you have in relation to the information we hold
- Whether you have the right to create a complaint with the information Commissioners Office
- If we have collected your information from another person, who that person is
- Whether we make any decisions about you automatically
- Whether your information goes outside the European Economic Area.
You can also ask us for a copy of the information we have.
Rectification
- You may ask us to correct ant details you think we have which are incorrect.
Erasure
- You can ask us to delete any information about you if any of the following apply:
- It is no longer required by us for the purpose of which we collected it from you.
- If we collected it with your explicit consent.
- If you do not want us to use it anymore.
- If we have unlawfully used your information.
- If you need us to delete it so you can comply with a legal obligation.
Restriction
You can ask us to stop using your information if any of the following apply:
- You don’t think we have the correct details about you.
- We are using your information unlawfully.
- We no longer require the information for the purpose of which we collected it.
Portability
You have the right to ask us to send you your information to you or another person where we originally collected your information with your consent. We must provide this in a structured and machine readable format.
Objection
You have the right to ask us to stop using your information where we have told you the legal purposes for which we are using your information for, or where we have collected your information for direct marketing and you want us to stop using it for this reason.
CHILDREN
Our site is not intended for the use of children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are under the age of 13 do not use our site or provide us with any information about yourself including your name, address, email address or phone number. If we learn that we have collected information from a child under 12 without verification or parental consent, we will delete that information. If you come to believe we have information about a child under 13, please contact us at info@lavishlittlestyle.com
SOCIAL MEDIA
By interacting with us on social media (Including following, liking, retweeting, and commenting) you are consenting to our interaction with you on the social media and the processing of your information accessed on the social media. The information about you that we may collect may include your name, your use profile, your age, your preferences, choices and view points with regarding to the subject on the social media. This may also involve you submitting a photo or video of you. By interacting with us on social media you consent to us using your image in the purposes described when your image was requested.
If you do not want us to interact with you on social media, please let us know.
Lavish Little Style with review this policy every 6 months. Any updates will be documents.
If you have any further queries regarding our privacy policy, please contact us at info@lavishlittlestyle.com
Third Party Information
We cannot be held responsible for material displayed on third party websites or any other written material.
Entire Agreement
These Conditions govern our relationship with you.
You acknowledge that in agreeing to these Conditions that you have not relied on any other statement, representation or assurance other than as expressly set out within the Conditions.
Nothing in this clause shall limit or exclude any liability for fraud.
These terms and conditions do not affect your rights under law. If you require any advice or assistance we would suggest you contact your local branch of the citizens' advice bureau who should be able to help.
Law
This agreement is governed by the laws of England and Wales unless you live in Scotland in which case, it will be governed by Scots law or Northern Ireland in which case Northern Irish law will govern. Each of us agrees to only bring legal actions about this agreement in a UK court.
Cookies
What are Cookies?
Cookies are text files which are typically stored on your computer by your web browser. The purpose of cookies is to store settings and information for webpages that you have accessed. Cookies are not computer programs and can't read other information saved on your hard drive. They cannot be used to disseminate viruses.
What about the law?
In line with the EU Directive regarding cookies, Lavish Little Style Limited must inform our customers that we use cookies on our website.
Where can I get more information?
Should you require any more information regarding cookies, please see the following links -
How do I turn Cookies off (Opt out)?
If you have concerns about cookies, you can easily disable cookies in your web browser by using the help feature provided by your web browser and this should provide you with information on how to turn off cookies.
Alternatively, please visit this web page and follow the instructions for the web browser you are using.
Please note
Should you disable cookies the Lavish Little Style Limited website may not function as intended and you may encounter problems shopping.
Copyright and Intellectual Property
Unless otherwise stated, the copyright and other intellectual property rights in the content on the Website are owned by us. Any access or use of the Website for any reason other than your personal, non-commercial use is prohibited and we do enforce any infringements of this policy.
No part of the Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or Website without our prior written permission.
You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase of Product(s)) download such material and content on to only one computer hard drive for such purpose. Any other use of the material and content of the Website is strictly prohibited.
You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Indemnity
Should you breach any of these terms, Lavish Little Style Limited reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:
You fail to make payment to us when due or you breach any of our terms and conditions.
When requested by us to do so, you fail to provide within a reasonable time frame, sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity.
We suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity.
If any breaches are made you should agree to reimburse us for any reasonable and foreseeable losses, costs and expenses that we incur as a result of a breach of these Conditions caused either by yourself or by someone that you have permitted to use your Lavish Little Style Limited website shopping account.
General
The products sold are provided for private domestic and consumer use only. Accordingly, we do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the Site or for any products or services purchased from Lavish Little Style Limited.
We have taken all reasonable measures to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.
We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the Website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website.
We shall exercise reasonable skill and care in providing the goods to you in accordance with these Conditions however any liability we have to you of any kind is limited to the charges paid by you in the twelve-month period prior to the event causing the liability.
We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the conditions for:
Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings);
Any loss of goodwill or reputation;
Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions.
In the event that you do not receive an order that we have despatched to you and you fail to contact us to report this to us within 30 days then we will not be held liable for any losses incurred; you must report the non-delivery of goods within 30 days of us despatching those goods to you, else we may refuse to issue a refund against those goods or replace those goods at no additional cost to you.